We only ask for a 10% deposit (the balance is paid on delivery) and if you have any further queries at this stage, our friendly staff will be delighted to help.
The moment we receive your order we’ll send out a confirmation letter along with an Acceptance Form and SAE for you to return, so we know the order is exactly right.
Then we’ll call you to confirm a delivery date and contact you again nearer the time as a reminder. (We can even postpone delivery, for example if your bedroom isn’t ready).
Finally, delivery and installation is free* – by our own specialist two-man ‘shoes off’ delivery team.
*Free delivery and installation of our beds and bedroom furniture is UK mainland only. There may be a delivery charge for mattress / bedding only orders.
We don’t just offer beautiful handmade beds
If you have any queries at any stage, our friendly staff will be delighted to talk with you on the phone or arrange for you to visit our showroom. And, in the very unlikely event of anything going wrong, we always put it right.
This is how committed we are to delivering a handmade bed that exceeds your expectations in every way.