This policy outlines what data we collect from you or that you provide to us. Please read through this policy to understand our practices in regards to obtaining data and keeping it secure. By visiting our website you are accepting and consenting to the practices outlined in this policy.
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we collect
We collect the following data when a request has been made by a user on our website:
– Email address
– Phone number
How we use this data
We collect this data so your requests can be processed and actioned accordingly i.e. requests for brochures and wood samples to be sent out in the post. We use this data to process such requests and make sure they arrive successfully.
Data will be subscribed to our news and offers database, but can be removed by unsubscribed from the emails directly, calling 01777 869 669 or emailing firstname.lastname@example.org with your request.
Our legal basis for collecting and using your information to reach out to you is in our legitimate interests and does not overwrite your data protection interests or fundamental rights and freedoms. Our legitimate interests in this case is to offer you content we believe is in line with the theme of your website and you would want to publish, this is why we need to process your data. For this purpose we will hold your data for 12 months after engagement.
Calls may also be recorded for training purposes only.
We will always hold your information securely and will never share your data with any third parties.