Introduction
This policy outlines what data we collect from you or that you provide to us. Please read through this policy to understand our practices in regards to obtaining data and keeping it secure. By visiting our website you are accepting and consenting to the practices outlined in this policy.
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we collect
We collect the following data when a request has been made by a user on our website:
– Title
– Name
– Address
– Email address
– Phone number
How we use this data
We collect this data so your requests can be processed and actioned accordingly i.e. requests for brochures and wood samples to be sent out in the post. We use this data to process such requests and make sure they arrive successfully.
Data will be subscribed to our news and offers database, but can be removed by unsubscribed from the emails directly, calling 01777 869 669 or emailing info@revivalbeds.co.uk with your request.
Our legal basis for collecting and using your information to reach out to you is in our legitimate interests and does not overwrite your data protection interests or fundamental rights and freedoms. Our legitimate interests in this case is to offer you content we believe is in line with the theme of your website and you would want to publish, this is why we need to process your data. For this purpose we will hold your data for 12 months after engagement.
Cookies & tracking
We use cookies that enable personalised advertising across our website. By clicking “Allow” you consent to the placement and use of cookies.
Our organisation utilises Force24’s marketing automation platform.
Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:
- F24_autoID
- F24_personID
They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.
f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.
f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.
The information stored by Force24 cookies remains anonymous until:
- Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
- A user of the website completes a form containing email address from either our website or our Force24 landing pages.
The Force24 cookies will remain on a device for 10 years unless they are deleted.
Other tracking
We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities
Device & browser type and open statistics
All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.
Link tracking
All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.
Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Privacy policy
We use NextRoll for our personalised advertising. You can view their privacy policy here.
Calls
Calls may also be recorded for training purposes only.
Security
We will always hold your information securely and will never share your data with any third parties.
