As part of our service, we use our own in-house specialist delivery and installation team to make sure your bed arrives in perfect condition.
When you place your order, we will schedule and confirm a delivery date with you. We will then contact you again nearer the time of your delivery date as a reminder – at this point we will also provide an approximate time of arrival, which will usually be within a 2 hour window.
Because all our beds and bedroom furniture are handmade to order in our workshops, deliveries are approximately 8-10 weeks after you have placed an order. (We will look at any urgent orders on an individual basis – to speak to our customer service team, please call 01777 869 669).
Free delivery and installation*
On the day of installation our drivers will install your bed and bedroom furniture in your chosen room and provide you with a care booklet, as well as your 10 year guarantee certificate*. If you have ordered a mattress, our team will also set that up on your bed and remove any packaging. Finally, they will clear any outstanding balance and answer any further questions you may have.
For your complete peace of mind, all our beds and bedroom furniture are covered by our 21 day money-back promise. If you are not completely satisfied with your order, then we will arrange a collection at our own cost and provide you with a full refund.
*Free delivery and installation of our beds and bedroom furniture is UK mainland only. There may be a delivery charge for mattress / bedding only orders. 10 year guarantee applies to beds only.