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As part of our service, we use our own in-house specialist delivery and installation team to make sure your bed arrives in perfect condition.

When you place your order, we will schedule and confirm a delivery date with you. We will then contact you again nearer the time of your delivery date as a reminder – at this point we will also provide an approximate time of arrival, which will usually be within a 2 hour window.

Because all our beds and bedroom furniture are handmade to order in our workshops, deliveries are approximately 8-10 weeks after you have placed an order. (We will look at any urgent orders on an individual basis – to speak to our customer service team, please call 01777 869 669).

Free delivery and installation*

On the day of installation our drivers will install your bed and bedroom furniture in your chosen room and provide you with a care booklet, as well as your 10 year guarantee certificate*. If you have ordered a mattress, our team will also set that up on your bed and remove any packaging. Finally, they will clear any outstanding balance and answer any further questions you may have.

Money-back promise

For your complete peace of mind, all our beds and bedroom furniture are covered by our 21 day money-back promise. If you are not completely satisfied with your order, then we will arrange a collection at our own cost and provide you with a full refund.

*Free delivery and installation of our beds and bedroom furniture is UK mainland only. There may be a delivery charge for mattress / bedding only orders. 10 year guarantee applies to beds only. 

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